Shipping & Return Policy for Mattson's Custom Radiators & Fans

Shipping & Return Policy 2016-04-18T14:43:56+00:00

Ordering Information

Conveniently order your fans online or call us toll-free at 1-866-435-6477. We will be happy to take your order over the phone. Your order is very important to us and we want to make sure you receive your specific products or parts quickly when you need them.

We offer quantity discounts on all our electric fans:

  • Buy 4 – 7 save 5%
  • Buy 8 – 11 save 8%
  • Buy 12 – 15 save 12%
  • Buy 16+ save 15%

Please consider these important tips before ordering an automotive electric fan:

  • What is the make, model and year of your vehicle?
  • Will the vehicle be used to drive on the street, race, or off roading?
  • Will you replace the engine fan with an electric fan or do you want a pusher fan while still using the engine fan?
    • If a puller fan is to replace an engine fan, you need to know the distance (in inches) from the water pump to the radiator core. When using only an electric fan, use the fan with the highest cfm whenever possible or use the Sidewinder Electric Fan Kit.
  • What is the width and height (in inches) of the radiator core (not including tanks)?
    ____” W x ____” H
  • Is the radiator a cross flow (tanks side by side) or down flow (tanks on top and bottom)?

Shipping & Handling

Actual Shipping Cost Guarantee.
Shipping charges are computed according to your location, size, and weight of the package, and then applied to your order. Sales tax will also be added for all California residents. Most products are shipped within 48 hours of the order receipt. We guarantee that you will only be charged exactly what it costs us to ship your order. We do not inflate shipping costs.

Privacy Policy

Mattson’s Custom Radiators & Fans is committed to protecting your online privacy. Any information submitted on our site is used only for purchasing needs. This information is kept confidential and never distributed to others. Customer information is solely used for contacting purchasers in order to fulfill your order.

Return Policy

All order returns must have prior return authorization. Contact us at (866) 435-6577 to obtain a return authorization number. Your authorization number must be written on the outside of your packaging when returning an item. Non-defective returns are subject to a 15% restocking fee and must be returned prepaid within 30 days of original invoice date. Returns are only accepted when original packaging is intact and in good condition. Any defective merchandise may be returned, prepaid, with return authorization. Evaluation of the product will be noted. Full refund or replacement part will be issued.